Modify MyTickets element to include Owner info

Hi,

I’ve modified the default MyTickets element to display a list of tickets
from our support queue. This is working nicely, but now I would like to
add the Ticket Owner to the list. I added Owner in the Format option for
/Elements/TicketList but no value is coming through. Am I using the
wrong format or referring to a field that isn’t getting loaded?

I’ve attached my new element.

Thanks,
William

Knowmad Technologies - Web Site Development & Programming
W: http://www.knowmad.com | E: william@knowmad.com
P: 704.343.9330 | http://www.LinkedIn.com/in/williammckee

SupportQueueList (928 Bytes)

I just got the answer on IRC thanks to Jibsheet. The fieldname I needed
to use is ‘OwnerName’. I’m a happy camper now!

Happy Holidays,
William

Knowmad Technologies - Web Site Development & Programming
W: http://www.knowmad.com | E: william@knowmad.com
P: 704.343.9330 | http://www.LinkedIn.com/in/williammckee