Hi,
I’ve modified the default MyTickets element to display a list of tickets
from our support queue. This is working nicely, but now I would like to
add the Ticket Owner to the list. I added Owner in the Format option for
/Elements/TicketList but no value is coming through. Am I using the
wrong format or referring to a field that isn’t getting loaded?
I’ve attached my new element.
Thanks,
William
Knowmad Technologies - Web Site Development & Programming
W: http://www.knowmad.com | E: william@knowmad.com
P: 704.343.9330 | http://www.LinkedIn.com/in/williammckee
SupportQueueList (928 Bytes)