Modify actions menu

Hi,

on a rt 4.0.1 installation I want to modify the actions menu shown when editing a ticket. I would like to hide some actions like “Extract Article”. Which file(s) do I have to edit?

Thanks and regards,
David

Hi,****


on a rt 4.0.1 installation I want to modify the actions menu shown when
editing a ticket. I would like to hide some actions like “Extract Article”.
Which file(s) do I have to edit?****

Configuration -> Global -> User Rights

What happens when you deny the user the "Create articles in this class"
right?

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223


I can’t hear you – I’m using the scrambler.