Modification to OnOwnerChange?

Reposting as my other address isn’t subscribed, so apologies if this comes
through twice, or if the moderator reads this… ignore the other message
in your moderation queue. :slight_smile:

I’ve looked at

How would I modify that to only return true when the owner changed from

i.e. to setup a condition that gets executed when a ticket is initially
picked up ?

Many thanks in advance for any help :slight_smile: