I rolled version 1.00 of the mobile interface out to our production RT
server over the weekend, and I already have some of our sysadmins
commenting on it.
Overall people are very pleased with it, and I’ve heard good comments on
both the iPhone and the Droid.
The biggest feature request is that people can not view their queues,
but in the mean time I’ve suggested people create saved searches to
replicate the queues that are most important to them.
I also had one guy who reported that his phone didn’t redirect to the
mobile interface (I told him to add /m/ to the URL), but then he
mentioned he has a hacked ROM on the phone and is using a non-standard
mobile web browser at which point I decided it made sense he was having