Ok so I have a weird one that I would love input on. On Saturday we have a ticket that came in. We have the email that was created when the ticket was created to prove it was in fact created. However the ticket or the user who created it are no longer in any table in the database that I can tell. There are no references to it in the Transaction table. The user is not in the User table, even though I can see in the errorlog file that the user was created. The transactions that created the ticket are missing from the Transaction table. In fact, there is a jump of 10 in the Transaction table right around when this ticket came in. I am not sure where to go from here to see what happened to this ticket.
Can anyone help or point me where I could possibly look to try to retrieve this ticket? I am mostly curious because I want to make sure this doesn’t keep happening.