Missing required arguments - wsgetmail

RT Users
1

I’m having trouble getting wsgetmail to work.

There is an error while trying to run the debug command.

wsgetmail --debug --dry-run --config=wsgetmail.json

Missing required arguments: command_args at /usr/local/share/perl/5.34.0/App/wsgetmail.pm line 266

Upon checking the file, here are the codes from lines 260 to 267.

260 sub _build_mda {
261 my $self = shift;
262 my $config = clone $self->config;
263 if ( defined $self->config->{username}) {
264 $config->{recipient} //= $self->config->{username};
265 }
266 return App::wsgetmail::MDA->new($config);
267 }

2

Does anyone have any idea?

3

Here is the step by step configuration guide for Wsgetmail that I have documented:

Please make sure that your wsgetmail.json is correct as
App::wsgetmail::MDA takes mail fetched from web services and routes it to another command via standard input.

App::wsgetmail::MDA requires
Command and Command_args as parameter that you need to define in your configuration JSON file (wsgetmail.json)

command": “/opt/rt4/bin/rt-mailgate”,
“command_args”: “–url=https://rt.yourdomain.com/ --queue=‘Queue Name’ --action=correspond”,
“command_timeout”: 30,

4

Ali,

I was able to run the command without any problems. But I haven’t seen any emails coming into RT even though all the settings are there. Any suggestions?

5

Here is one of the message error - on RT site: The RT System itself - Sending the previous mail has failed. Please contact your admin, they can find more details in the logs.

6

Please share the screenshot of running wsgetmail --debug --dry-run

8

Here it is:

image
image1115×67 9.08 KB

Also, here is the message on RT’s site
image
image2449×329 27.9 KB

I use wsgetmail for incoming mail and Postfix for outgoing mail.

9

It seems that the Graph API permission may cause this issue, Please make sure that you have set all needed permission correctly.

graph API
graph API1017×276 96.5 KB

10

I figured it out, there was a problem with the username

Thank you!