Missing linking fieldsHello.
When configuring RTIR to manage multiple constituences, our team faced a problem.
We thought, we could add and link incident reports/incidents/invesitgations between them (when associated), however it is not possible to do so, when they are in constituence’s queue.
It is possible in default queues, even though, they have got same lifecycles as new created ones.
Top screenshot comes from default Incidents queue, while bottom describes the consitutency’s ticket.
As You can see, there is no linking section in the bottom, which we expected to be there.
We were wondering, whether it is a feature to enable or is it not really supposed to work like that.
We created constituence and its queues with add_consituency script for RTIR.
Thanks for your help, have a good day!