Missing dependencies in RT3.8.1?

RT Users
1

I’ve just done a fresh install of 3.8.1 and found the graphing functions
didn’t work.

make testdeps of our old version, 3.6.6 indicated various GD packages were
necessary but 3.8.1 does not do this.

Manually installing the GD packages indicated by 3.6.6 fixed the graphs.

Paul Goffin

2

Hi Paul,
From memory on my CentOS machine I had to make sure that I
had following:

rpm -qa|grep graphviz

graphviz-devel-2.20.2-1.el5
graphviz-perl-2.20.2-1.el5
graphviz-2.20.2-1.el5

I then configured RT with:

–enable-graphviz Turns on support for RT’s GraphViz
dependency charts
–enable-gd Turns on support for RT’s GD pie and bar
charts

Under links section I then got a “graph” button/link.

Regards,
JasonOn 4 Sep 2008, at 07:29, Paul Goffin wrote:

I’ve just done a fresh install of 3.8.1 and found the graphing
functions didn’t work.

make testdeps of our old version, 3.6.6 indicated various GD
packages were necessary but 3.8.1 does not do this.

Manually installing the GD packages indicated by 3.6.6 fixed the
graphs.

Paul Goffin_______________________________________________
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3

Dear Paul.
I am currently having the same issue with the graphs not showing.
You said “Manually installing the GD packages indicated by 3.6.6 fixed the
graphs.”
Can you maybe tell me which packages and how to install them?

You help would be really appreciated.
Thanks
Johann Stander

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