Hi,
I’m running RT 3.0.11 on RHEL3 and am attempting to grant a group the
rights to manage custom fields, templates and scrips for only one queue
in RT. When I give this group the ‘AdminCustomFields’ right, the
Configuration link doesn’t show up. Without the Configuration section, I
can see no other way to create or modify custom fields.
If I grant SuperUser rights to a user in the Global section, they can
see the Configuration link; however, I do not wish to give SuperUser
access to the users in this group.
Has anyone run into this problem? Any pointers would be greatly
appreciated.
Thanks,
Julie Konvicka
Aah, as explained in the wiki, I found this in local/Elements/Tabs.
Thanks!
Julie KonvickaOn Wed, 2004-11-17 at 01:40, Ruslan U. Zakirov wrote:
Julie Konvicka wrote:
Hi,
I’m running RT 3.0.11 on RHEL3 and am attempting to grant a group the
rights to manage custom fields, templates and scrips for only one queue
in RT. When I give this group the ‘AdminCustomFields’ right, the
Configuration link doesn’t show up. Without the Configuration section, I
can see no other way to create or modify custom fields.
I think you’ve used customization from:
Request Tracker Wiki
or something similar
If I grant SuperUser rights to a user in the Global section, they can
see the Configuration link; however, I do not wish to give SuperUser
access to the users in this group.
Has anyone run into this problem? Any pointers would be greatly
appreciated.
Thanks,
Julie Konvicka
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