We’ve recently upgraded from RT 4.2.3 to 4.2.4. We have one user that when they email us now, RT is recording the MIME encoded email and not decoding it. Thus far, it appears to only be from one specific user. Is there anything I should check on my RT configuration before I ask the user what they are using for mail software?
Stephen J. Cena
Systems Administrator - MIS/IT Dept
Quality Vision International
850 Hudson Ave
Phone: 585-544-0450 x300
Please report email problems to: firstname.lastname@example.org
QVII MIS/IT Dept - We do what we must because we can.
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