Migration from another ticket system


#1

We currently use an open source solution called IRM for our ticket system.
It uses a mysql database. Does anyone have any knowledge of migrating from
IRM to RT. Any info would be greatly appreciated.
Thanks
Bo Lynch


#2

What does the schema for IRM look like?On Wed, Jul 2, 2008 at 3:40 PM, Bo Lynch blynch@ameliaschools.com wrote:

We currently use an open source solution called IRM for our ticket system.
It uses a mysql database. Does anyone have any knowledge of migrating from
IRM to RT. Any info would be greatly appreciated.
Thanks

Bo Lynch


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