Thanks Brent. I followed your suggestion and it worked like a charm!-----Original Message-----
From: Parish, Brent [mailto:email@example.com]
Sent: Friday, November 20, 2015 8:51 PM
To: Rob Sullivan firstname.lastname@example.org; email@example.com
Subject: RE: migrate 3.8.9 to current
I’m very curious to hear other responses/experiences, but if it were me I would shift the old 3.x onto the new hardware and then go through the upgrade procedures to bring it up to 4.x.
Maybe not necessary(?), but it would make me feel better that the database gets all the required changes made to it.
From: rt-users [mailto:firstname.lastname@example.org] On Behalf Of Rob Sullivan
Sent: Friday, November 20, 2015 4:51 PM
Subject: [rt-users] migrate 3.8.9 to current
I have a very old instance of RT running on ancient hardware. I’d like to port it over to a new server and current version. I’ve got a vanilla install of 4.2.12 on the new server with a mysql database, and I’ve exported/imported the rt3 database from the old server to the new one. I’m looking for a recommendation on the best way to run through the database upgrade procedure on the new server.
- shut down apache, change the database name in RT_SiteConfig.pm to rt3?
- drop vanilla rt4 database and import the rt3 database with name rt4, then run make upgrade-database as one normally would?
- other, much smarter option?
Manager of Systems Engineering
Peerless Network Inc