Method unimplemented

RT Users
1

Hi,
We run RT 3.2.2 and when I make the simple Query:
“Content like ‘DreamWeaver’”

RT crashes with an Unimplemented RT::Attribute::Name method:

457: else {
458: my ($package, $filename, $line);
459: ($package, $filename, $line) = caller;
460:
461: die “$AUTOLOAD Unimplemented in $package. ($filename line $line) \n”;
462: }
463:
464: }
465:
…
code stack:
/usr/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm:461
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:99
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:91
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:106
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:137
/opt/rt-3.2.2-iris.ch/share/html/Search/Elements/SelectSearchesForObjects:58
/opt/rt-3.2.2-iris.ch/share/html/Search/Elements/EditSearches:70
/opt/rt-3.2.2-iris.ch/share/html/Search/Build.html:88
/opt/rt-3.2.2-iris.ch/share/html/autohandler:221

Can anyone help me?
Thanks in advance.
-jec

Jean-Eric Cuendet
Riskpro Technologies SA
Av du 14 avril 1b, 1020 Renens Switzerland
Principal: +41 21 637 0110 Fax: +41 21 637 01 11
Direct: +41 21 637 0123
E-mail: jean-eric.cuendet at rptec.ch
http://www.rptec.ch

2

Hi,
We run RT 3.2.2 and when I make the simple Query:
“Content like ‘DreamWeaver’”

RT crashes with an Unimplemented RT::Attribute::Name method:

457: else {
458: my ($package, $filename, $line);
459: ($package, $filename, $line) = caller;
460:
461: die “$AUTOLOAD Unimplemented in $package. ($filename line $line) \n”;
462: }
463:
464: }
465:
…
code stack:
/usr/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm:461
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:99
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:91
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:106
/opt/rt-3.2.2-iris.ch/lib/RT/Attributes_Overlay.pm:137
/opt/rt-3.2.2-iris.ch/share/html/Search/Elements/SelectSearchesForObjects:58
/opt/rt-3.2.2-iris.ch/share/html/Search/Elements/EditSearches:70
/opt/rt-3.2.2-iris.ch/share/html/Search/Build.html:88
/opt/rt-3.2.2-iris.ch/share/html/autohandler:221

Can anyone help me?

Can we see the whole error, including the Raw part further down?

Andy Harrison

3

Hi,
We run RT 3.2.2 and when I make the simple Query:
[snip]
Does stopping and starting the webserver help? (note that this is
different from just restarting the webserver, which is not sufficient in
many places)

  • Alex