MessageBox size

RT Users
1

Hello Everyone,
I’m looking for a way to make the reply/comment message box bigger
than the 72 wide. I edited
/opt/rt3/share/html/Elements/MessageBox
/opt/rt3/local/html/Elements/MessageBox
/root/rt-3.6.4/html/Elements/MessageBox

so that

$Width => $RT::MessageBoxWidth || 72

was bigger than 20(just for testing purposes) and the size stayed the
same. I’d also like to turn off word wrapping in Comments if
possible. Does this seem like something that should have worked? Where
did i go wrong?

Scott

2

RT_SiteConfig.pm

For message boxes, set the entry box width and what type of wrapping

to use.

Default width: 72

Set($MessageBoxWidth , 72);

Default wrapping: “HARD” (choices “SOFT”, “HARD”)

Set($MessageBoxWrap, “HARD”);

Scott Benson wrote:

3

Drew,

What are the resulting differences between "HARD" and "SOFT"?

Ken
LBNLOn 1/17/2008 10:35 AM, Drew Barnes wrote:

RT_SiteConfig.pm

For message boxes, set the entry box width and what type of wrapping

to use.

# Default width: 72

Set($MessageBoxWidth , 72);

Default wrapping: “HARD” (choices “SOFT”, “HARD”)

Set($MessageBoxWrap, “HARD”);

Scott Benson wrote:

Hello Everyone,
I’m looking for a way to make the reply/comment message box bigger
than the 72 wide. I edited
/opt/rt3/share/html/Elements/MessageBox
/opt/rt3/local/html/Elements/MessageBox
/root/rt-3.6.4/html/Elements/MessageBox

so that

$Width => $RT::MessageBoxWidth || 72

was bigger than 20(just for testing purposes) and the size stayed the
same. I’d also like to turn off word wrapping in Comments if
possible. Does this seem like something that should have worked?
Where did i go wrong?

Scott

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4

Drew,

What are the resulting differences between “HARD” and “SOFT”?

http://www.idocs.com/tags/forms/_TEXTAREA_WRAP.html