Message body not visible in rt

RT Users
1

hey all,

i’ve noticed that on some of the tickets which are automatically
created via mailgate, the message body is not visible through the web
interface. only the header info is visible. however, the body is
displayed when you click download. any ideas why?

redhat 7.3
apache 1.3.27
mod_perl 1.28
perl 5.8
mysql 4.0.13

thanks a bunch.

paul

Do you Yahoo!?
Yahoo! SiteBuilder - Free, easy-to-use web site design software
http://sitebuilder.yahoo.com

2

MaxInlineMessage configuration directive.
It’s limit message size that would be inlined in history.
Also html messages never displays.
Good luck. Ruslan.
Paul Grondahl wrote: