Message body not shown because it is too large or is not plain text

RT Users
1

Hi all,

i just pasted a big chat transcript as a comment in one of my tickets
and it shows up as:

"Message body not shown because it is too large or is not plain text.
 You can access it with the Download button on the right."

Well, it’s an english chat transcript so I don’t know why it could be
considered “not plain text”. So I guess its just “too large”.

I would prefer to have that piece shown inline. How can I configure RT
to raise the limit on what RT thinks is “large”?

Thanks for any help

Greetings
Tim
Tim Pritlove, Discordian Evangelist
mailto:tim@ccc.de http://tim.geekheim.de/
aim:timpritlove jabber:tim@jabber.berlin.ccc.de
Project Blinkenlights http://www.blinkenlights.de/
“We have Ph.D.s here who know the stuff cold, and we don’t
believe it’s possible to protect digital content” – Steve Jobs

2

I would prefer to have that piece shown inline. How can I configure RT
to raise the limit on what RT thinks is “large”?
Check out the MaxInlineBody setting in the RT configuration files.

  • Alex

Networking – only one letter away from not working