Merging resolved and new ticket

RT Users
1

Bug or feature?

If I merge a new ticket with an old resolved one, the ticket status of
the merged ticket will be “resolved”.

I would except that the merged ticket inherits the status of the newer
ticket.

Thanks a lot

–Florian

2

Generally, the ticket should be picking up the attributes of the ticket
that was being merged into

JesseOn Wed, Jan 09, 2002 at 03:07:46AM +0100, Florian Bischof wrote:

Bug or feature?

If I merge a new ticket with an old resolved one, the ticket status of
the merged ticket will be “resolved”.

I would except that the merged ticket inherits the status of the newer
ticket.

Thanks a lot

–Florian

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