Quick question regarding Custom Fields. We are using RT 3.8.0 and I’m trying
- Ticket #1 with a test CF with a value of “test1”
- Ticket #2 with a test CF with a value of “test2”
- Merging #2 into #1
What I’d like to end up with is to have the test CF showing both values
(test1 and test2) when I go to the merged ticket (#1 in that case). But
unfortunately, ticket #1 only show it’s original value of “test1”. The
"test2" value seems to “disappear”.
I’ve tried “Enter multiple values” as a CF type but it doesn’t seems to do
it. Is there a way to do that?
Thanks in advanced,