When I merge a ticket into another whit the jumbo-site, then the
rt-system changes the Subject of the ticket. For example: when I merge
ticket 123 with Subject ‘Ticket 123’ into ticket 345 with subject
’Ticket 345’ then the result is ticket 345 with subject 'Ticket 123’
This diff resolve the problem.
— /opt/rt3/share/html/Ticket/ModifyAll.html 2005-02-01
15:20:40.000000000 +0100
+++ /opt/rt3/local/html/Ticket/ModifyAll.html 2007-02-05
14:25:00.000000000 +0100
@@ -151,7 +152,6 @@
@wresults = ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef =>
%ARGS);
@cf_results = ProcessObjectCustomFieldUpdates( Object => $Ticket,
ARGSRef => %ARGS);
@dresults = ProcessTicketDates( TicketObj => $Ticket, ARGSRef =>
%ARGS);
-
@lresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef =>
%ARGS);if ($ARGS{‘UpdateAttachment’}) {
my $subject = “$ARGS{‘UpdateAttachment’}”;
@@ -176,6 +176,7 @@
ProcessUpdateMessage(TicketObj => $Ticket, ARGSRef=>%ARGS,
Actions=>@results);
}
@results = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef =>
%ARGS);
-
@lresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef =>
%ARGS);
}
push @results, @wresults;
push @results, @dresults;
What do you think about?