Max Size attachment

RT Users
1

I’ve read about this problem but i didn’t solve it:

An attachment of 700k is seen but an attachment of 2Mo semmed to be
dropped …
RT_SiteConfig is correctly configured but i haven’t got a my.cnf file ??

Where should i checked so to create ticket with large size attachement ?

Thanks a lot !!

2

I’ve read about this problem but i didn’t solve it:

An attachment of 700k is seen but an attachment of 2Mo semmed to be
dropped …
RT_SiteConfig is correctly configured but i haven’t got a my.cnf file
??

Where should i checked so to create ticket with large size attachement
?

Thanks a lot !!

Don’t forget about your database. Check your MySQL. As far as I remember
by default it accepts only up 1MB.

Michael

3

Michael Bochynski wrote:

I’ve read about this problem but i didn’t solve it:

An attachment of 700k is seen but an attachment of 2Mo semmed to be
dropped …
RT_SiteConfig is correctly configured but i haven’t got a my.cnf file
??

Where should i checked so to create ticket with large size attachement
?

Thanks a lot !!

Don’t forget about your database. Check your MySQL. As far as I remember
by default it accepts only up 1MB.
Yes, Michael is right.

$ cat /etc/my.cnf | grep max_allowed
max_allowed_packet = 16M