Match isWatcher and part of subjectline

RT Users
1

Anyone has some cool code to match something like this: If iswatcher is then check if subject contains return 1; else return 0;

I cant get this simple stuff to work, perl isn’t my thing :slight_smile:

Regards

2

Could anyone assist with this scrip?

This matches $match2 at every time, regardless if both $match1 and $match2 is present in the subject-line. Hence the If(index part is not working, any good perl-people that can correct it? Both matches must be present to not return 0;

my $match1 = “InformationX”;
my $match2 = “[Y]”;
my $subject = $self->TicketObj->Subject;
if (index(lc($subject), ($match1 && $match2)) eq -1)
{
return 0;
}
else {
return 1 if $self->TicketObj->IsWatcher(
Type => ‘Requestor’, Email => ‘email-adress@se.se’
);
return 0;
}

Regards,

Från: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] För Joel Bergmark
Skickat: den 5 oktober 2016 15:25
Till: rt-users@lists.bestpractical.com
Ämne: [rt-users] Match isWatcher and part of subjectline

Anyone has some cool code to match something like this: If iswatcher is then check if subject contains return 1; else return 0;

I cant get this simple stuff to work, perl isn’t my thing :slight_smile:

Regards

3

Joel Bergmark Writes:

Could anyone assist with this scrip?

This matches $match2 at every time, regardless if both $match1 and $match2 is
present in the subject-line. Hence the If(index part is not working, any good
perl-people that can correct it? Both matches must be present to not return 0;

my $match1 = “InformationX”;
my $match2 = “[Y]”;
my $subject = $self->TicketObj->Subject;
if (index(lc($subject), ($match1 && $match2)) eq -1)

The “&&” operator is a logical short-circuit AND. If the first op ($match1) is false it returns false without evaluating the second op ($match2).
Neither $match1 nor $match2 is a logical, so it makes no sense.

Try this instead:
if ((index(lc($subject), $match1) >= 0) && (index(lc($subject), $match2) >= 0))
reference:
perlop - Perl operators and precedence - Perldoc Browser
index - Perldoc Browser

Another consideration: you are testing against a lower case version of the subject, yet both strings have upper case characters. You will never find either string.

You need to AND the result of both index functions, to verify both are found.

/jeff

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