i have the following issue:
mandatoryontransaction field is TimeWorked, if one wants to close a ticket it has to be set.
is it possible to set the time AND close the ticket in one step in the basics quick edit thing?
like Imgur: The magic of the Internet
if i do it like that it always complains that i have to set TimeWorked first, but i would prefer to do it in one step. is there a workaround for this?
TIA
David