Any help appreciated.
I have a custom field with a select one value option and it is
mandatory.
It works fine on creating a ticket however if a ticket is changed from
a queue that does not require or even have this cf associated with it
to a queue that does have the cf the requirement for data entry is not
enforced.
I do not have much access to my perl person since it is the opening of
the semester and was hoping someone had a script option that I could
incorporate
Thanks in advance
Joe Kirby, UMBC