I am using rt 3.2.3 on my https RT server and I am using rt-mailgate
on my mailserver separate from RT server. Every email first come into
my mailserver, processed through spamassassin (qmail+qmail-scanner+spamd+clamd…)
and dropped if detected as spam. Else piped into rt-mailgate and hence
pushed to the right queue. However, there are some spams that slipped
through the crack. I have a spam queue for users to drop those tickets
into that queue.
Now I like to setup a process, that can run through cron, to go the spam
queue can pickup the tickets including full leaders and process through
my spam learner–sitting in my mailserver–and then delete them from the
The hardest part here for me is to be able to grab the tickets with full
headers through a cronjob.
I was wondering if anyone can help me with some tips on “how to collect
a ticket from a queue with full header as a cronjob”.
Thanks for any tips/suggestion/guide
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