We have created a system dashboard that contains a daily report. We use CurrentUser in the saved searches so that it evaluates in the context of the currently logged in user. We can subscribe to the dashboard to receive our personal report in our inboxes each morning. We’ve only just set this up, great feature !
Is there anyway to centrally manage the subscriptions for these to ensure that every user is subscribed to the report, e.g. for any given dashboard see and modify ALL the subscriptions to it, or subscribe a group to the dashboard and have it evaluate in the context of each member of the group ?
What might be a better method is to write a script that’ll go through all the users in a group and subscribe them to the relevant dashboards? Perhaps a group which has access to dashboards can be used to define which dashboards they should be subscribed to.
Rather than poke the database directly, use the RT perl modules.