Making RT attractive in MSIE

Unfortunately I still have to support MSIE (version 8). Can someone give
me some pointers on making RT (version 3.8.7) look as it does under
Firefox? Here are the most obvious differences:

  • Corners are never rounded off.
  • MSIE sometimes has different ideas on font sizes.
  • Top and left borders of subwindows (view a ticket) are missing.
  • Background colors are often white instead of shades of blue and grey.

David Griffith
dgriffi@cs.csubak.edu

A: Because it fouls the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing in e-mail?

  • Corners are never rounded off.
    A CSS3 feature prematurely adopted by FF and WebKit browsers with an
    extension prefix. In the unlikely event that IE8 has support for them,
    and your users absolutely must have rounded corners, modify a copy of
    the CSS.
  • MSIE sometimes has different ideas on font sizes.
    C’est la vie.
  • Top and left borders of subwindows (view a ticket) are missing.
    That shouldn’t happen, and I’ve never noticed any such thing.
  • Background colors are often white instead of shades of blue and grey.
    Probably an IE setting to override site colors with user defined colors.

Alternatives besides nuking IE: Installing Chrome in IE add-on.

Hi David,

Unfortunately I still have to support MSIE (version 8). Can someone give
me some pointers on making RT (version 3.8.7) look as it does under
Firefox? Here are the most obvious differences:

  • Corners are never rounded off.

This one is because IE doesn’t support the CSS corner-rounding extension
coming in CSS3. Our options were “computationally expensive javascript”,
“hand-hacking every template to give it rounded corners” or letting IE
not have rounded corners.

  • MSIE sometimes has different ideas on font sizes.

patches to msie6.css and msie.css would be welcome.

  • Top and left borders of subwindows (view a ticket) are missing.

Can you send screenshots?

  • Background colors are often white instead of shades of blue and grey.

Patches to msie6.css and msie.css would be welcome.

Best,
Jesse

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