Make more "root" or administrator users?

As of now, the only user able to manage the system as a whole is the user
called “root”, which was created when I set up RT. However, there are three
users to whom I would like to grant all the same rights that root has,
without everyone sharing that login. How can I do this?

View this message in context: http://requesttracker.8502.n7.nabble.com/Make-more-root-or-administrator-users-tp57887.html

As of now, the only user able to manage the system as a whole is the user
called “root”, which was created when I set up RT. However, there are three
users to whom I would like to grant all the same rights that root has,
without everyone sharing that login. How can I do this?

  Make the as admin users. But ask yourself if you want to make

them full admins or just have admin rights in specific groups.

o If full admins, go to /Admin/Global/UserRights.html and set them as superuser.
o If admins for a given group, go to the “User Rights” page for said
group and knock yourself out.

They should be full admins. Thanks for your help, I never thought to look
there.

View this message in context: http://requesttracker.8502.n7.nabble.com/Make-more-root-or-administrator-users-tp57887p57889.html

As of now, the only user able to manage the system as a whole is
the user called “root”, which was created when I set up
RT. However, there are three users to whom I would like to grant
all the same rights that root has, without everyone sharing that
login. How can I do this?

  Make the as admin users. But ask yourself if you want to make

them full admins or just have admin rights in specific groups.

o If full admins, go to /Admin/Global/UserRights.html and set them
as superuser.
o If admins for a given group, go to the “User Rights” page for said
group and knock yourself out.
[ … ]

Another alternative (i.e., besides making the users admins
individually) is to create an admin group, give it superuser
privileges (under Group Rights rather than User Rights), and then put
those users in that group. In some ways, this is easier to manage.

Milt Epstein
Applications Developer
Graduate School of Library and Information Science (GSLIS)
University of Illinois at Urbana-Champaign (UIUC)
mepstein@illinois.edu