I have downloaded, extracted and got through most of the set up of
The readme has 6 steps, I completed 4 of them but number 5 says to “make
initdb”, it is at this stage I get an error and I can’t find a solution.
After typing “make initdb” I get:
/usr/bin/perl - Ilib -I/usr/share/request-tracker3.4/lib
/usr/local/share/request-tracker3.4/rt-setup-database --action schema
–datadir etc --datafile etc/initialdata --dba rtuser
Can’t open perl script “/usr/local/share/request-tracker3.4
No such file or directory
…returned with error: 512
make: *** [initdb] Error 2
The RTFM link does appear in RT at this point, but I am unable to create a
class for RTFM. When attempting this I get an RTFM error which is as
TFM Error Internal Error: Couldn’t execute the query 'INSERT INTO
FM_Classes (LastUpdatedBy, SortOrder, Created, LastUpdated, Creator,
Description, Name, HotList) VALUES (?, ?, ?, ?, ?, ?, ?, ?)'ERROR: relation
"fm_classes" does not exist
I have found some similar looking problems, but these appeared to be related
to an earlier release and this doesn’t seem to be affecting me (I read about
acl.pg and removing un-necessary table names, but I only have the required
names in there).
Can anyone offer any advice on this one?
Thanks in advance