What params did you give ./configure? and you should probably grab the last
beta 2-1-87.
Hi Andy! Glad you are on the case. Some day we ought to be more
formally introduced.
[An aside, I notice that installing RT 3.0 beta bones the O/S, at least on
FreeBSD, when it makes everything in /usr/local/etc be in group rt
readable and executable only by owner. On my installation, this broke
printing, etc. I suspect this is a known problem seperate from the
issue I am having. ]
Trying again with beta 2-1-87, my params were:
./configure --prefix=/usr/local --with-db-type=postgres^M
checking for a BSD-compatible install… /usr/bin/install -c
checking for perl… /usr/bin/perl
checking for chosen layout… RT3
configure: creating ./config.status
config.status: creating sbin/rt-setup-database
config.status: creating sbin/rt-test-dependencies
config.status: creating Makefile
config.status: creating etc/RT_Config.pm
config.status: creating lib/RT.pm
config.status: creating lib/t/00smoke.t
config.status: creating lib/t/01harness.t
config.status: creating lib/t/02regression.t
config.status: creating lib/t/03web.pl
config.status: creating bin/mason_handler.fcgi
config.status: creating bin/mason_handler.svc
config.status: creating bin/rt-commit-handler
config.status: creating bin/rt-crontool
config.status: creating bin/rt-mailgate
config.status: creating bin/webmux.pl
emissary# perl sbin/rt-test-dependencies --with-postgres --with-modperl2^M
I18N-COMPAT dependencies:
Text::Iconv …found
Encode::compat 0.04…found
MASON dependencies:
Params::Validate 0.02…found
Cache::Cache …found
Exception::Class …found
HTML::Mason 1.16…found
MLDBM …found
Errno …found
FreezeThaw …found
Digest::MD5 …found
CGI::Cookie 1.20…found
Storable …found
Apache::Session 1.53…found
MAILGATE dependencies:
HTML::TreeBuilder …found
HTML::FormatText …found
Getopt::Long …found
LWP::UserAgent …found
MODPERL2 dependencies:
CGI 2.89…found
Apache::DBI …found
POSTGRESQL dependencies:
DBD::Pg …found
CLI dependencies:
Getopt::Long 2.24…found
DEV dependencies:
Regexp::Common …found
Time::HiRes …found
Test::Inline …found
WWW::Mechanize …MISSING
CORE dependencies:
Digest::MD5 …found
DBI 1.18…found
Test::Inline …found
Class::ReturnValue 0.40…found
DBIx::SearchBuilder 0.80…found
Text::Template …found
File::Spec 0.8…found
HTML::Entities …found
Net::Domain …found
Log::Dispatch 2.0…found
Locale::Maketext …found
Locale::Maketext::Lexicon 0.10…found
Locale::Maketext::Fuzzy …found
MIME::Entity 5.108…found
Mail::Mailer 1.57…found
Net::SMTP …found
Text::Wrapper …found
Time::ParseDate …found
File::Temp …found
Term::ReadKey …found
Text::Autoformat …found
Text::Quoted …found
I then try to install:
make install
mkdir -p //usr/local/etc
cp etc/RT_Config.pm //usr/local/etc/RT_Config.pm
[ -f //usr/local/etc/RT_SiteConfig.pm ] || cp etc/RT_SiteConfig.pm //usr/local/etc/RT_SiteConfig.pm
chgrp rt //usr/local/etc/RT_Config.pm
chown root //usr/local/etc/RT_Config.pm
chgrp rt //usr/local/etc/RT_SiteConfig.pm
chown root //usr/local/etc/RT_SiteConfig.pm
Installed configuration. about to install rt in /usr/local
mkdir -p //usr/local/var/log
mkdir -p //usr/local/var/mason_data
mkdir -p //usr/local/var/mason_data/cache
mkdir -p //usr/local/var/mason_data/etc
mkdir -p //usr/local/var/mason_data/obj
mkdir -p //usr/local/var/session_data
mkdir -p //usr/local/share/html
mkdir -p //usr/local/local/html
mkdir -p //usr/local/local/po
[ -d //usr/local/lib ] || mkdir //usr/local/lib
cp -rp lib/* //usr/local/lib
mkdir -p //usr/local/etc
cp -rp etc/acl.* etc/initialdata etc/schema.* //usr/local/etc
mkdir -p //usr/local/bin
cp -rp bin/rt-mailgate bin/mason_handler.fcgi bin/mason_handler.svc bin/webmux.pl bin/rt-crontool //usr/local/bin
mkdir -p //usr/local/sbin
cp -rp sbin/rt-setup-database sbin/rt-test-dependencies //usr/local/sbin
[ -d //usr/local/share/html ] || mkdir //usr/local/share/html
cp -rp ./html/* //usr/local/share/html
cp -rp ./local/html/* //usr/local/local/html
cp: ./local/html/: No such file or directory
*** Error code 1 (ignored)
cp -rp ./local/po/ //usr/local/local/po
cp: ./local/po/*: No such file or directory
*** Error code 1 (ignored)
cp -rp ./README //usr/local/share/doc
Make the libraries readable
chmod 0755 //usr/local
chown -R root //usr/local/lib
chgrp -R bin //usr/local/lib
chmod -R u+rwX,go-w,go+rX //usr/local/lib
chmod 0755 //usr/local/bin
chmod 0755 //usr/local/bin
chmod 0755 //usr/local/etc
chmod 0500 //usr/local/etc/*
#TODO: the config file should probably be able to have its
owner set seperately from the binaries.
chown -R root //usr/local/etc
chgrp -R rt //usr/local/etc
chmod 0550 //usr/local/etc/RT_Config.pm
chmod 0550 //usr/local/etc/RT_SiteConfig.pm
Make the interfaces executable and setgid rt
Make the interfaces executable and setgid rt
chown root //usr/local/bin/webmux.pl //usr/local/bin/rt-mailgate //usr/local/bin/rt-crontool //usr/local/bin/mason_handler.fcgi //usr/local/bin/mason_handler.svc
chgrp rt //usr/local/bin/webmux.pl //usr/local/bin/rt-mailgate //usr/local/bin/rt-crontool //usr/local/bin/mason_handler.fcgi //usr/local/bin/mason_handler.svc
chmod 0755 //usr/local/bin/webmux.pl //usr/local/bin/rt-mailgate //usr/local/bin/rt-crontool //usr/local/bin/mason_handler.fcgi //usr/local/bin/mason_handler.svc
chmod g+s //usr/local/bin/mason_handler.fcgi //usr/local/bin/mason_handler.svc
Make the web ui readable by all.
chmod -R u+rwX,go-w,go+rX //usr/local/share/html //usr/local/local/html //usr/local/local/po
chown -R root //usr/local/share/html //usr/local/local/html
chgrp -R bin //usr/local/share/html //usr/local/local/html
Make the web ui’s data dir writable
chmod 0770 //usr/local/var/mason_data //usr/local/var/session_data
chown -R www //usr/local/var/mason_data //usr/local/var/session_data
chgrp -R www //usr/local/var/mason_data //usr/local/var/session_data
Congratulations. RT has been installed.
You must now configure RT by editing /usr/local/etc/RT_SiteConfig.pm.
(You will definitely need to set RT’s database password before continuing.
Not doing so could be very dangerous)
After that, you need to initialize RT’s database by running
‘make initialize-database’
[ Here I take a break to try to restore /usr/local/etc ]
Then:
make initialize-database
/usr/bin/perl //usr/local/sbin/rt-setup-database --action init --dba root --prompt-for-dba-password
Can’t locate object method “new” via package “RT::Handle” at //usr/local/sbin/rt-setup-database line 67.
*** Error code 2
