I’m trying to embed a mailto: HTML code into my ticket creation
template so that the customer can click the link and this will generate
a blank email with the ticket info in the subject that can use for a
reply, that the system can then parse into the ticket. The mail to
address would vary according to the group or queue it was created for.
I tried this:
While I know this is wrong, perhaps it will give you a better idea of
what I,m trying to do.
Running RT 3.8.7