Mailing to www-data?


#1

hi,

when i try to change the owner of a ticket i get an internal
server error. looking at the error.log i see that a sendmail
command fails. looking at the mail logfiles i see a DSN:
user-unknown and looking a few lines above i see that it tries to
mail www-data which is in /etc/passwd. so wth is rt trying to do?
i couldn’t figure it out, maybe you could give me a hint.

thanks a lot and waiting for rt2 eagerly
Othmar


#2

I think you have a non RFC compliant email address there…
Check the email associated with the user in admin-webrt.cgi
Check that that email address is correct, and that you can send email to that
address, from that machine.

If this doesn’t fix, what are the usernames, email addresses, queue names,
queue addresse, and /etc/aliases entries?

I’m probably way off, but that’s my $0.02.

-Feargal.

Feargal Reilly,
Systems Administrator,
The CIA.
+353-86-8157621


#3

hi,On Wed, Aug 30, 2000 at 05:53:14PM +0100, Feargal Reilly wrote:

I think you have a non RFC compliant email address there…
Check the email associated with the user in admin-webrt.cgi

you probably missunderstood me: a mail is sent to the user
www-data on my linux system (debian) this is the user by which
apache is being started.
that’s why i am also puzzled.

so long
Othmar