Is there a way to drop tickets from the database? I want to drop the
crap testing tickets before I start to show this to people…-----Original Message-----
[mailto:firstname.lastname@example.org] On Behalf Of Michael
Sent: Friday, February 24, 2006 11:39 AM
Subject: [rt-users] Mailgate question?
Maybe I missed a binch of the config so I may just need to be
pointed in the correct direction here…
Is it possible to email request to RT? Will create the ticket
by itself? If so, how do I make this happen? Do I need to create an
’rt’ users on the linux box? Is there a config file I alter to tell RT
which user email to watch?
Thanks in advance