everything is set up nicely, the web interface works, and all is well,
except for one thing…
sending a mail to RT gives a bounce if I use a mailer [such as pine], and
goes fine if I don’t (if i use “mail” in the commandline).
This is what I get back:
----- Transcript of session follows -----
RT server error.
The RT server which handled your email did not behave as expected. It
554 5.3.0 unknown mailer error 255
however spam goes out fine.
logs are stored (from some reason) in /var/log/messages (although I
defined a log file!) - and does input info when spam gets ticketed, but
logs nothing when those mails are bouncing.
here is the part from maillog:
Apr 3 17:32:58 backbone sendmail: h33EWul24151:
to="|/usr/local/rt3/bin/rt-mailgate --queue Fresh --action correspond
–url http://RT-URL/", ctladdr=rt@backbone (8/0),
delay=00:00:02, xdelay=00:00:02, mailer=prog, pri=30249, dsn=5.3.0,
stat=unknown mailer error 255
Sendmail 8.11.6/8.11.6. Perl 5.8.0. MySQL 4.0.11-gamma-Max. Apache 1.3.27
Does anyone have any idea what could be wrong?
“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”
“Sure UNIX is user friendly; it’s just picky about who its friends are.”