Mail sent with no recipient


#1

This is the most disturbing bug.

Mail is generated with no reciever. In one case, we got a mail from
an outside requestor. The ticket was taken and a reply was made.

The requestors response to the reply made it to the ticket system, but
it was sent out with an empty ‘to’. It should have gone to the owner.

On the other side, there are some occations there a person is sent a
copy of a correspondence he originated. That should not happen.

My global scrips are now:

OnComment NotifyOwnerAsComment AdminComment
OnCorrespond NotifyRequestorsAndCcs Correspondence
OnCreate NotifyAdminWatchers NewTicket
OnComment NotifyAdminWatchersAsComment AdminComment
OnCorrespond NotifyOwner AdminCorrespondence

Is this right? Even if it’s not. There shouldn’t go out emails with
no recipient. Example:Subject: Mail failure - no recipient addresses
Date: Thu, 10 May 2001 14:46:39 +0200
From: Mail Delivery System Mailer-Daemon@karl.rit.se
To: www-data@karl.rit.se

A message that you sent contained no recipient addresses, and so no
delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

Received: from www-data by karl.rit.se with local (Exim 3.12 #1
(Debian))
id 14xpq3-0007ZC-00; Thu, 10 May 2001 14:46:39 +0200
MIME-Version: 1.0
X-Mailer: MIME-tools 5.41 (Entity 5.404)
Subject: [RIT #156] Re: Vots, hjälp mig!
To:
Cc:
Bcc:
From: Björn Nordblom via RT support@rit.se
Reply-To: support@rit.se
In-Reply-To: rt-156@RIT
Message-Id: rt-156-522.3.36092484829251@RIT
Precedence: bulk
RT-Ticket: RIT #156
Managed-BY: Request Tracker 1.3.70 (http://www.fsck.com/projects/rt)
RT-Originator: bjorn@rit.se
Content-Disposition: inline
Content-Type: text/plain
Content-Transfer-Encoding: binary
Sender: www-data www-data@karl.rit.se
Date: Thu, 10 May 2001 14:46:39 +0200

<URL: http://karl.rit.se/tools/rt2//Ticket/Display.html?id=156 >

/ Jonas - http://jonas.liljegren.org/myself/en/index.html


#2

Known issue. 403 or 404, i’ve forgotten. but it’s fixed in CVS and will be
in 1.3.71.On Thu, May 10, 2001 at 02:56:19PM +0200, Jonas Liljegren wrote:

This is the most disturbing bug.

Mail is generated with no reciever. In one case, we got a mail from
an outside requestor. The ticket was taken and a reply was made.

The requestors response to the reply made it to the ticket system, but
it was sent out with an empty ‘to’. It should have gone to the owner.

On the other side, there are some occations there a person is sent a
copy of a correspondence he originated. That should not happen.

My global scrips are now:

OnComment NotifyOwnerAsComment AdminComment
OnCorrespond NotifyRequestorsAndCcs Correspondence
OnCreate NotifyAdminWatchers NewTicket
OnComment NotifyAdminWatchersAsComment AdminComment
OnCorrespond NotifyOwner AdminCorrespondence

Is this right? Even if it’s not. There shouldn’t go out emails with
no recipient. Example:

Subject: Mail failure - no recipient addresses
Date: Thu, 10 May 2001 14:46:39 +0200
From: Mail Delivery System Mailer-Daemon@karl.rit.se
To: www-data@karl.rit.se

A message that you sent contained no recipient addresses, and so no
delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

Received: from www-data by karl.rit.se with local (Exim 3.12 #1
(Debian))
id 14xpq3-0007ZC-00; Thu, 10 May 2001 14:46:39 +0200
MIME-Version: 1.0
X-Mailer: MIME-tools 5.41 (Entity 5.404)
Subject: [RIT #156] Re: Vots, hjälp mig!
To:
Cc:
Bcc:
From: Björn Nordblom via RT support@rit.se
Reply-To: support@rit.se
In-Reply-To: rt-156@RIT
Message-Id: rt-156-522.3.36092484829251@RIT
Precedence: bulk
RT-Ticket: RIT #156
Managed-BY: Request Tracker 1.3.70 (http://www.fsck.com/projects/rt)
RT-Originator: bjorn@rit.se
Content-Disposition: inline
Content-Type: text/plain
Content-Transfer-Encoding: binary
Sender: www-data www-data@karl.rit.se
Date: Thu, 10 May 2001 14:46:39 +0200

<URL: http://karl.rit.se/tools/rt2//Ticket/Display.html?id=156 >


/ Jonas - http://jonas.liljegren.org/myself/en/index.html


Rt-devel mailing list
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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

There are no supercomputer applications that are solvable that cannot be solved
in finite time using a fucking TRS-80 with approprite disk/tape drives. Zero.
-Tanj


#3

Jonas Liljegren jonas@liljegren.org writes:

This is the most disturbing bug.

Mail is generated with no reciever. In one case, we got a mail from
an outside requestor. The ticket was taken and a reply was made.

The requestors response to the reply made it to the ticket system, but
it was sent out with an empty ‘to’. It should have gone to the owner.

Correction: It did also go to the owner. But one copy of the outgoing email bounced as described below.

I should also mention that I has:

$MailCommand = ‘sendmailpipe’;
$SendmailArguments="-oi -t";
$SendmailPath = “/usr/sbin/sendmail”;
$UseFriendlyToLine = 1;

And I’m using exim.

There is no real reson why I’m using ‘sendmailpipe’. I tried it out
too see if it worked better and didn’t switch back again.

On the other side, there are some occations there a person is sent a
copy of a correspondence he originated. That should not happen.

My global scrips are now:

OnComment NotifyOwnerAsComment AdminComment
OnCorrespond NotifyRequestorsAndCcs Correspondence
OnCreate NotifyAdminWatchers NewTicket
OnComment NotifyAdminWatchersAsComment AdminComment
OnCorrespond NotifyOwner AdminCorrespondence

Is this right? Even if it’s not. There shouldn’t go out emails with
no recipient. Example:

Subject: Mail failure - no recipient addresses
Date: Thu, 10 May 2001 14:46:39 +0200
From: Mail Delivery System Mailer-Daemon@karl.rit.se
To: www-data@karl.rit.se

A message that you sent contained no recipient addresses, and so no
delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

Received: from www-data by karl.rit.se with local (Exim 3.12 #1
(Debian))
id 14xpq3-0007ZC-00; Thu, 10 May 2001 14:46:39 +0200
MIME-Version: 1.0
X-Mailer: MIME-tools 5.41 (Entity 5.404)
Subject: [RIT #156] Re: Vots, hjälp mig!
To:
Cc:
Bcc:
From: Björn Nordblom via RT support@rit.se
Reply-To: support@rit.se
In-Reply-To: rt-156@RIT
Message-Id: rt-156-522.3.36092484829251@RIT
Precedence: bulk
RT-Ticket: RIT #156
Managed-BY: Request Tracker 1.3.70 (http://www.fsck.com/projects/rt)
RT-Originator: bjorn@rit.se
Content-Disposition: inline
Content-Type: text/plain
Content-Transfer-Encoding: binary
Sender: www-data www-data@karl.rit.se
Date: Thu, 10 May 2001 14:46:39 +0200

<URL: http://karl.rit.se/tools/rt2//Ticket/Display.html?id=156 >


/ Jonas - http://jonas.liljegren.org/myself/en/index.html


Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

/ Jonas - http://jonas.liljegren.org/myself/en/index.html