I’ve seen this one before. I suspect that there’s a space in $rtname in etc/config.pm, possibly at the end.
JesseOn Fri, Jan 26, 2001 at 02:08:46PM -0600, Chris Fabri wrote:
I’ve just set up rt v1.0.6 on a solaris 2.6 box, and I’m running
into a peculiar problem. Requests are being created without problems,
a response is generated to the submitter, and it shows up in the
queue when viewed via web page. However, when a message is replied
to that includes the requisite RT mail tags, it doesn’t add this
to the queue for that request, it generates a new request, with new
request # and everything.
ANy ideas what’s going on? I"m using qmail as the deliver agent,
perl version 5.004_04, mysql 10.8, 3.23.22-beta distro, with
the DBs on a different server, but same os.
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