Mail inside the local domain

RT Users
1

I need to restrict mail from leaving the domain (mail going to external
domains from RT. They need to go to /dev/null) or I need a way to strip
the requestor off of the ticket and change the requestor to “nobody”.
Any and all help will be appreciated.

Thanks,
Randy

2

I need to restrict mail from leaving the domain (mail going to external domains from RT. They
need to go to /dev/null) or I need a way to strip the requestor off of the ticket and change
the requestor to “nobody”. Any and all help will be appreciated.

The easiest way to do that is likely at the MTA level. You could
certainly do it in RT by writing a scrip to strip off Requestors, but
I would probably solve it at a lower level.

-kevin

3

Can you give me a brief of how this would be done RT, for sanities sake?
I have looked at multiple ways via postfix and most solutions seem too
large for the simple task we need done.

Thanks Kevin,
RandyFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Tuesday, January 03, 2012 3:41 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Mail inside the local domain

I need to restrict mail from leaving the domain (mail going to
external domains from RT. They
need to go to /dev/null) or I need a way to strip the requestor off
of the ticket and change
the requestor to “nobody”. Any and all help will be appreciated.

The easiest way to do that is likely at the MTA level. You could
certainly do it in RT by writing a scrip to strip off Requestors, but I
would probably solve it at a lower level.

-kevin