Mail-gateway

RT Users
1

Hi,

Where should I point my /etc/aliases for?

|/usr/bin/rt-mailgate-3.6
or
|/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway

In each one of them I get a different log in mail.log

Wagner Pereira

PoP-SP/RNP - Ponto de Presen�a da RNP em S�o Paulo
CCE/USP - Centro de Computa��o Eletr�nica da Universidade de S�o Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901

2

rt-mailgate is correct

should look like this:

local.mailpart: “|/path/to/your/rt/bin/rt-mailgate --queue CorrectQueueName --action correspond --url http://your.rt.com”

Torsten

Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne

-----Urspruengliche Nachricht-----Von: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag von Wagner Pereira
Gesendet: Mittwoch, 27. Januar 2010 13:30
An: RT-Users@lists.bestpractical.com
Betreff: [rt-users] mail-gateway

Hi,

Where should I point my /etc/aliases for?

|/usr/bin/rt-mailgate-3.6
or
|/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway

In each one of them I get a different log in mail.log

Wagner Pereira

PoP-SP/RNP - Ponto de Presença da RNP em São Paulo CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo http://www.pop-sp.rnp.br Tel. (11) 3091-8901

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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3

Wagner Pereira wrote:

Hi,

Where should I point my /etc/aliases for?

|/usr/bin/rt-mailgate-3.6
or
|/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway

In each one of them I get a different log in mail.log

With the system I maintain running CentOS 5 and postfix as the MTA I use
lines like this.

support: “|/opt/rt3/bin/rt-mailgate --queue General --action correspond
–url http://rt.example.com”

\||/
Rod