When sending mail to the correct address for rt, I get this error sent back:
----- The following addresses had permanent fatal errors -----
“|/web/mako/docs/rt2/bin/rt-mailgate --queue general --action correspond”
(expanded from: email@example.com)
----- Transcript of session follows -----
sh: /web/mako/docs/rt2/bin/rt-mailgate: Permission denied
554 5.3.0 “|/web/mako/docs/rt2/bin/rt-mailgate --queue general --action
correspond”… unknown mailer error 126
The permissions on the script in question are -rwxr-sr-x, so I don’t see an
issue there. Any thoughts? The admin says the script has been added to
any smrsh configs that should allow sendmail to run it, but I still
consider that a failure point. Any thoughts?
Thanks very much!