I have a fresh installation of RT3, and I seem to be having an oddity
with the creation of tickets by non-registered users. Now, I’ve trawled
through RT_Config.pm and have found SenderMustExistInDatabase, which is
false (undef) by default. Unfortunately, this doesn’t seem to matter
whether I’ve defined it or not.
System logs report the following error.
May 6 14:00:50 dropbear RT: RT could not load a valid user, and RT’s
configuration does not allow for the creation of a new user for your
I added a bit of debug information into the error returned by Email.pm
and that tells me that $CurrentUser is null.
Can anyone offer any assistance at all?
I am running RT 3.0.1 on Redhat Linux 8.0 (apache + fastcgi and perl