Magic search box & relative URL's

RT Users
1

So, when users of our RT instance do a search using the magic search box, say a
queue name, the URL that gets returned is:

https://<rt_site>/index.html?q=<search_string>

This makes things like the bulk update “Update all these tickets at once” fail,
because the link is a relative one. I’ve checked, and I’m pretty sure this
isn’t due to some local customization I’ve made. Of course, I could make a
local customization to handle that (changing

<&|/l&>Update all these tickets at once</&>
to
<&|/l&>Update all these tickets at once</&>

wouldn’t be that hard) – however, I was wondering if anyone else had problems
with relative addressing, here or other places.

-Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer@tufts.edu

2

Most of these have already been fixed in 3.0.11. Dirk Pape submitted a
fix which catches the last few this morning.On Mon, Jun 07, 2004 at 01:06:02PM -0400, Sheeri Kritzer wrote:

So, when users of our RT instance do a search using the magic search box, say a
queue name, the URL that gets returned is:

https://<rt_site>/index.html?q=<search_string>

This makes things like the bulk update “Update all these tickets at once” fail,
because the link is a relative one. I’ve checked, and I’m pretty sure this
isn’t due to some local customization I’ve made. Of course, I could make a
local customization to handle that (changing

<&|/l&>Update all these tickets at once</&>
to
<&|/l&>Update all these tickets at once</&>

wouldn’t be that hard) – however, I was wondering if anyone else had problems
with relative addressing, here or other places.

-Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer@tufts.edu

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