We used a feature in 2 series where we could update custom fields from the
"bulk update" screen.
As we use RHES 3 with 5.8.0 Perl we are using RT 3.0.11 with the perl
Following was found on the Wiki, and in our RT list archive:
The attached patch for RT 3.2.0 allows editing of custom fields when
updating (reply, comment or resolve) a ticket.
Complete directions are at
Thanks to Ruslan Zakirov for the orignal patch against RT 3.0.
I presume this patch would give me back the ability to update custom fields
on a bulk update.
The patch does not look too complicated, but can anyone point me to the
original 3.0 series patch?
TIA, Ian Ward