Hi,
I have just installed RT on a new machine. The installation went very
smoothly
with a newly install mysql 3.23.39, Perl 5.6.1, apache 1.3.20 and
mod-perl 1.25.
The only thing I messed up was when I put an unescaped ‘@’ into
$CommentAddress and $CorrespondAddress in <rt2_home>/etc/config.pm .
To make this more safe one could put the default values into single
quotes.
<$CorrespondAddress=“RT::CorrespondAddress.not.set”;
$CorrespondAddress=‘RT::CorrespondAddress.not.set’;
I have set the timezone to ‘Germany’, which is propably not correct
on my Linux-machine.
On a different machine I already had a test installation of a recent
Beta-Version.
In order to import my previous requests I did a mysqldump of the old
RT-database and imported it onto the new machine.
old_machine>mysqldump --add-drop-table -u root -pxxxxxx rt > rt.dump
new_machine> cp $MYSQL_HOME/var/rt2 $MYSQL_HOME/var/rt2_backup
new_machine> cat rt.dump > mysql -u root -pxxxxx rt2
After that I could view my old requests in the web-interface.
The only problem I now have that clicking ‘Home’ logs every user out.
Does that sound familiar to anybody?
CU, Bernhard
PS: Is somebody interested into a DBD::RAM port of RT2 ?
It might be nice for demonstration and testing.
Bernhard Schmalhofer
Software Engineer
Biomax Informatics AG
Lochhamer Str. 11
82152 Martinsried, Germany
Tel: +49 89 89 55 74 - 39
Fax: +49 89 89 55 74 - 25
mailto:Bernhard.Schmalhofer@biomax.de