Login screen popping up after each request for a new screen when RT runs behind proxy server

I made these changes to RT_SiteConfig.pm for proxy:
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “http://portal.doodah.edu/rt”);
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);
RT screens display as expected. However “subject” situation occurs.

Without these changes, as shown below, RT works as expected.
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “”);
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);

What am I missing?

Thanks, in advance, for your help,

Mike

I made these changes to RT_SiteConfig.pm for proxy:
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “http://portal.doodah.edu/rt”);

WebPath is not an absolute URL.
If you want to serve RT from http://domain.com/rt you would set
WebPath to /rt. You should check through the documentation in
RT_Config.pm

-kevin

Disregarding the RTFM remark, I thought that this would be the way to
implement RT behind a proxy, for I can see in the page source the HTML
statements redirecting to the URL of the proxy.

So, my question should be, “What is the correct way to implement RT to
run behind a proxy server?”

If appropriate, kindly point me to the related documentation.

MikeOn Wed, Dec 16, 2009 at 4:59 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Wed, Dec 16, 2009 at 04:45:00PM -0500, boxyzzy@gmail.com wrote:

I made these changes to RT_SiteConfig.pm for proxy:
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “http://portal.doodah.edu/rt”);

WebPath is not an absolute URL.
If you want to serve RT from http://domain.com/rt you would set
WebPath to /rt. You should check through the documentation in
RT_Config.pm

-kevin

        Set($WebImagesURL , $WebPath . "/NoAuth/images/");

RT screens display as expected. However “subject” situation occurs.

Without these changes, as shown below, RT works as expected.
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “”);
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);

What am I missing?

Thanks, in advance, for your help,

Mike


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Kevin, I apologize to you and others on the list for my crass comment.
I misundersood. Indeed, I see that you were trying to help and that
RT_Config.pm held the answer. Thanks for your help. -MikeOn Wed, Dec 16, 2009 at 5:35 PM, boxyzzy@gmail.com wrote:

Disregarding the RTFM remark, I thought that this would be the way to
implement RT behind a proxy, for I can see in the page source the HTML
statements redirecting to the URL of the proxy.

So, my question should be, “What is the correct way to implement RT to
run behind a proxy server?”

If appropriate, kindly point me to the related documentation.

Mike

On Wed, Dec 16, 2009 at 4:59 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Wed, Dec 16, 2009 at 04:45:00PM -0500, boxyzzy@gmail.com wrote:

I made these changes to RT_SiteConfig.pm for proxy:
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “http://portal.doodah.edu/rt”);

WebPath is not an absolute URL.
If you want to serve RT from http://domain.com/rt you would set
WebPath to /rt. You should check through the documentation in
RT_Config.pm

-kevin

        Set($WebImagesURL , $WebPath . "/NoAuth/images/");

RT screens display as expected. However “subject” situation occurs.

Without these changes, as shown below, RT works as expected.
Set($WebBaseURL , “http://rt.doodah.edu”);
Set($WebPath , “”);
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);

What am I missing?

Thanks, in advance, for your help,

Mike


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com