This may seem like an obvious answer, but it was what did it for me: Check permissions on the $LogDir directory to make sure the web server has write permission and make sure you stop and start the web server.
BenRFrom: email@example.com on behalf of Luke Vanderfluit
Sent: Tue 28/03/2006 2:46 PM
To: RT users
Subject: [rt-users] logging
I have the following lines in my RT_SiteConfig.pm
Mail loops will generate a critical log message.
Set($LogToSyslog , ‘alert’);
Set($LogToScreen , undef);
Set($LogToFile , ‘alert’);
Set($LogToFileNamed , “rt3.log”); #log to rt.log
@LogToSyslogConf = ( socket => ‘inet’ );
In other words I want to log to the rt3.log file with ‘alert’ message level.
I don’t get any output in that file, though, no matter what operations I
carry out in RT.
Is there something that I need to change in Log::Dispatch?
Any hints on getting logging to rt3.log working?
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