Just completed install of RT and am attempting to start it up to log on.
Instead of being able to get to the interface, I get the following in my
[Wed Nov 14 13:31:42 2001] [notice] Apache/1.3.20 (Unix) mod_perl/1.26
configured – resuming normal operations
[Wed Nov 14 13:32:23 2001] [error] Can’t write to
’/var/log/rt2/rt.log.20324.0’: Permission denied at
/usr/lib/perl5/site_perl/5.6.0/Log/Dispatch/File.pm line 68.
The group rt does exist and does have write permissions to that directory.
The complete permissions are as follows:
drwxrwxr-x 2 root rt 4096 Nov 14 15:42 rt2/
In fact, I have a 0 byte file for each attempt of starting RT. All are are
identical (except for the number, of course) to the following:
-rw-r–r-- 1 root rt 0 Nov 14 15:39 rt.log.22753.0
I suspect the problem is related to the fact that the rt group only has read
permission on the file, but figured better to ask first since I have little
time to chase down blind alleys. Your help is appreciated.
UNIX Systems Administrator
Syngenta Biotechnology, Inc.
Research Triangle Park, NC