Log Out Function

RT Users
1

It appears that when you use external authentication, the Log Out link
is gone. Is this on purpose?

2

What version are you running?

Scott Golby wrote:

3

I’m also running 3.6.1, and just to test my sanity, I turned off
external authentication, and the logout link came back. I then turned
external auth back on, and it went away.

This issue is there whether I use the 3.4 or 3.5 stylesheet.

The other thing of note is that when I have external auth enabled, the
ability to give a new user a password is also gone. The fields just
don’t show up.

Are both of these a feature? Or a bug?

Scott Golby wrote:

4

You are correct, but in past versions you would just set any password
for a user. Now it doesn’t even show up. This isn’t really a problem for
me, but I wonder if it relates to why the login link also goes away.

Steve Holmes wrote:

5

I don’t think you mentioned which External Authentication method you are
trying to use ?

If you’ve delegated the work to Apache with $WebExternalAuth = 1; then
I guess the password thing makes sense (can anyone confirm?) From what
I know of that setup its some other mechanism that’s in charge of the
passwords, RT is just trusting that Apache has done its job and Auth’ed
the person into where RT is running from.

I didn’t go that route but used the LDAP modification to the RT code
provided by Jim Meyer which works great.
http://wiki.bestpractical.com/?LDAP-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of John
Arends
Sent: Wednesday, November 15, 2006 11:43 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Log Out Function

I’m also running 3.6.1, and just to test my sanity, I turned off
external authentication, and the logout link came back. I then turned
external auth back on, and it went away.

This issue is there whether I use the 3.4 or 3.5 stylesheet.

The other thing of note is that when I have external auth enabled, the
ability to give a new user a password is also gone. The fields just
don’t show up.

Are both of these a feature? Or a bug?

6

I’m also running 3.6.1, and just to test my sanity, I turned off
external authentication, and the logout link came back. I then
turned external auth back on, and it went away.

This issue is there whether I use the 3.4 or 3.5 stylesheet.

The other thing of note is that when I have external auth enabled,
the ability to give a new user a password is also gone. The fields
just don’t show up.

Are both of these a feature? Or a bug?

They’re intentional. Part of the problem is that with external
authentication, we’re relying on Apache to do your authentication for
you. Which means that we don’t really have any way to actually log
the user out ourselves. And well, yeah, if you’re using external
auth, you’re not using RT’s passwords

smime.p7s (2.44 KB)