Log of changes to queue custom fields in RT4?

RT Users
1

Hello list.

In RT 3.8 I there was a log of changes made to values in custom fields
on queues. I can not seem to find the same information in RT4.

Any ideas? I’m using the RT packages available in Ubuntu.

Thanks,
Tobias Balle-Petersen

2

In RT 3.8 I there was a log of changes made to values in custom fields
on queues. I can not seem to find the same information in RT4.

Any ideas? I’m using the RT packages available in Ubuntu.

Looks like the link was unintentionally removed (the history page
still exists). You can try the patch here and it should be merged
into a future 4.0 release.

Thanks for catching this.

-kevin

3

Hello…

I have added the line with the history link
to /usr/share/request-tracker4/html/Elements/Tabs on my Ubuntu machine. The
link does not show up on the queue page (I have restarted Apache)? Manually
changing the url to history.html conforms that the data stil exists (As you
wrote).

Thanks,
TobiasOn Sun, Dec 9, 2012 at 6:00 PM, rt-users-request@lists.bestpractical.comwrote:

Looks like the link was unintentionally removed (the history page
still exists). You can try the patch here and it should be merged
into a future 4.0 release.

Thanks for catching this.

Restore the link to Queues/History.html · bestpractical/rt@11024f4 · GitHub

4

Restore the link to Queues/History.html · bestpractical/rt@11024f4 · GitHub
I have added the line with the history link to /usr/share/request-tracker4/html/Elements/Tabs
on my Ubuntu machine. The link does not show up on the queue page (I have restarted Apache)?
Manually changing the url to history.html conforms that the data stil exists (As you wrote).

You’ve changed a mason file, have you cleared the mason cache?

-kevin

5

HelloOn Mon, Dec 10, 2012 at 6:00 PM, rt-users-request@lists.bestpractical.com wrote:

You’ve changed a mason file, have you cleared the mason cache

I had not. I did and it worked.

Thank you.