I have an RT 3.6.1 installation, and RT works fine for me.
I was hopping someone could help me out on this one:
I have a couple of Custom Fields that must be filled up on the ticket
creation BUT after that, they MUST NOT be changed! In other words, these
specific CF must become read-only, uneditable, locked, disabled or
whatever (since it still shows up on the screen), only after creation.
already have done this) lock a given CF on the creation page, but not on
the Modify or Jumbo pages.
Hope to hear from you experts soon!!
Thanks a lot!