Local/html behaviour in 3.6.4

RT Users
1

I’ve set up the Elements and NoAuth directories within local/html so I can have
localized customizations. Nothing significant, just the Header logo and color
scheme. However, not all changes take effect. For instance, on teh Customize
RT at a glance, instead of having the logo I’ve set up, I get the Best Practical
logo. Every other page uses the logo I’ve set up though. In order to get the
color scheme to take, I have to reload the page a few times.

Any thoughts on why this might be the case?

Mathew
Keep up with me and what I’m up to: http://theillien.blogspot.com

2

Hi mathew,
With the logo is not a behaviour with 3.6.4 this was alreday since 3.4
a problem, I copied the logo into the share/noauth directory.

Torsten2007/7/8, Mathew Snyder theillien@yahoo.com:

I’ve set up the Elements and NoAuth directories within local/html so I can
have
localized customizations. Nothing significant, just the Header logo and
color
scheme. However, not all changes take effect. For instance, on teh
Customize
RT at a glance, instead of having the logo I’ve set up, I get the Best
Practical
logo. Every other page uses the logo I’ve set up though. In order to get
the
color scheme to take, I have to reload the page a few times.

Any thoughts on why this might be the case?

Mathew

Keep up with me and what I’m up to: http://theillien.blogspot.com

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

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MFG

Torsten Brumm

http://www.torsten-brumm.de

3

I had to do that as well. But what I mean is that it shows up on most pages but
not on the one.

Keep up with me and what I’m up to: http://theillien.blogspot.com

Torsten Brumm wrote:

4

Are you running with the $DevelMode flag on or off? That might be
causing the unwanted caching, as well as the http server.

(I haven’t seen this replicated.)-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Mathew
Snyder
Sent: Sunday, 8 July 2007 4:42 PM
To: RT Users
Subject: [rt-users] local/html behaviour in 3.6.4

I’ve set up the Elements and NoAuth directories within local/html so I
can have localized customizations. Nothing significant, just the Header
logo and color scheme. However, not all changes take effect. For
instance, on teh Customize RT at a glance, instead of having the logo
I’ve set up, I get the Best Practical logo. Every other page uses the
logo I’ve set up though. In order to get the color scheme to take, I
have to reload the page a few times.

Any thoughts on why this might be the case?

Mathew
Keep up with me and what I’m up to: http://theillien.blogspot.com
The rt-users Archives

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com