Listing history in template used by scrip

is there a way to list the entire history of a ticket in an auto generated
email that rt sends out? i know how to create templates and then use them
in scrips, so i guess the question is more how do i get the entire history
to list in a template?

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Coleman, Rebecca wrote:

is there a way to list the entire history of a ticket in an auto generated
email that rt sends out? i know how to create templates and then use them
in scrips, so i guess the question is more how do i get the entire history
to list in a template?

With the caveat that this is easy to snowball out of
control if you have users who reply without trimming
excess content, you should be able to do something like

my $Transactions = $Ticket->Transactions;
while ( my $Transaction = $Transactions->Next ) {
# do something with $Transaction->Content or whatever
}

and you might even glean some inspiration from the way the
web interface does it, see Ticket/Elements/ShowHistory …
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